1. Your Level 3 Patient-Centered Medical Home

    We are pleased to announce that The Family Doctor has just received a Level 3 recognition as a Patient-Centered Medical Home from the National Committee for Quality Assurance (NCQA) — its highest designation. This accomplishment was a significant feat for a practice making its first-ever application for an NCQA rating. In a patient-centered medical home model, each patient has an ongoing relatio…Read More

  2. Patient Referral FAQs

    By: Mary Ussery-White (Referrals Coordinator) How are referrals processed? If you are covered by an insurance plan that requires a physician referral or if the specialist office requires a physician referral, our office will begin the referral process for you. In most cases we will fax your patient demographics, insurance information, clinic note(s) and lab work to the specialist office and they w…Read More

  3. Why Am I Receiving A Bill From LabCorp?

    By: Wanda Wilkinson (Practice Administrator) The Family Doctor uses Laboratory Corporation of America (LabCorp) as our reference lab. They are able to perform most of the testing we order at very reasonable rates. LabCorp bills your insurance and then sends you a statement if there are any balances due. If you are receiving a bill from LabCorp then you need to do a few things: First of all, look a…Read More

  4. Office Lab CLIA Certification

    By: Glenn Withrow (Medical Director) Congratulations to The Family Doctor on their recertification as a high-quality medical laboratory. The Clinical Laboratory Improvement Amendments (CLIA) of 1988 are United States federal regulatory standards that apply to all clinical laboratory testing performed on humans in the United States. The CLIA Program sets rigorous standards and issues certificates f…Read More

  5. Savings Opportunity For North Carolina State Health Plan Members!

    By: Wanda Wilkinson (Administrator) & Jennifer Cisneros (Billing Manager) Do you have the North Carolina State Health Plan as your primary insurance? If so, have you selected a primary care provider (PCP)? If not, then you should contact your Human Resources (HR) department at your workplace and sign up for this potential cost-saving benefit. When you choose one of our providers as your PCP yo…Read More

  6. It’s Not Too Late To Get Health Insurance

    ARE YOU STILL NON-INSURED? IF SO YOU HAVE UNTIL MARCH 31, 2014 TO SIGN UP FOR NON-EMPOYER BASED COVERAGE. North Carolina does not have an individual marketplace for health insurance. The Federal Healthcare Exchange is where North Carolina residents can go to research and apply for health insurance. Simply go to HealthCare.gov to sign up for a plan and apply for financial assistance. The vast major…Read More

  7. Get Your Preventative Screenings!

    The Family Doctor recommends that all patients follow the recommended guidelines for preventative screenings. Two important screenings are Breast Cancer screening and Colorectal Cancer screenings. If you have questions about when to get these preventive screening tests please schedule an appointment at our office. More information can be found in the attached handouts as well as on the Centers for…Read More