The Family Doctor

has been recognized by the Independent Weekly Newspaper as as finalist in
the “Best of the Triangle Reader’s Poll” for best Family Doctor 2010.

Since 1985, The Family Doctor has offered quality, accessible health care for the entire family. Our board certified family physicians and certified physician assistants can manage all of your health care needs. We offer preventive services such as physical exams, pap tests, immunizations, diabetes education, and foreign travel consultations. We manage chronic medical problems such as diabetes, hypertension, depression, weight loss, and asthma. We also offer walk-in urgent care for sudden illness and injuries. We offer laboratory and x-ray services for our patients. When necessary, we will refer you to a Specialist who participates with your insurance plan. If hospitalization becomes necessary, our providers can arrange admissions to UNC Hospitals, Duke University Medical Center or Duke Regional Hospital.

EMERGENCIES / AFTER HOURS

In addition to our regular hours, we have a provider on call 24 hours a day for urgent problems. When you contact us after hours (919) 968-1885, you will be given the phone number of the provider on call with instructions on contacting them. If you have a life threatening emergency, dial 911 immediately for medical assistance, or go to the nearest emergency room. The on-call provider will not address chronic medical problems or prescription refills after hours.

CONTACTING US

Telephone calls to our office are routed through an automated answering system. Please follow the prompts provided for the fastest connection to the person who can assist your specific need. If you are a patient calling for a medical reason, you will be transferred to our nurse’s station, or you may leave a message for your provider directly by calling (919) 968-1985 x128. Due to the high volume of patient calls during clinic hours, our staff may be unable to talk to you immediately. However, if you receive a voicemail, please leave a message clearly stating your name, date of birth, the nature of the phone call and telephone number where you may be reached. Urgent messages are answered as soon as possible. Answers to routine questions, prescription refills and non-emergency calls are returned the same day, as time and conditions permit. In extreme cases it may take longer to get back to you.